COURSE DIRECTORY - OVERVIEW

1. INTRODUCTION TO RETAIL MANAGEMENT
2. SECURITIES AND LOSS PREVENTION IN RETAILING
3. FOOD HEALTH & SANITATION IN RETAIL
4. PRINCIPLES IN RETAIL BUYING
5. VISUAL MERCHANDISE FOR SALES AND PROFITS
6. MANAGEMENT BY WALKING ABOUT
7. FRESH PRODUCE MANAGEMENT: MAKING THE PROFITS
8. NEGOTIATION SKILLS FOR BUYING
9. SUPERMARKET MATHEMATICS
10. DELIVERING QUALITY CUSTOMER SERVICE
11. BUILDING EFFECTIVE WORK TEAM
12. PROFESSIONAL SELLING SKILLS — FRONT LINE STAFF
13. BECOME A PROFESSIONAL RETAIL COUNSELLOR
14. RETAIL OPERATING MANAGEMENT — FINANCIAL DIMENSIONS
15. EFFECTIVE LEADERSHIP IN RETAIL BUSINESS