Tuesday, May 6, 2014
Negotiation is an activity which buyers are involved on a daily basis at their work place. In the context of business, however, negotiation has a very significant role to play in; not only on how the buyers expand the business, but also on how the buyers solve their problems and conflicts.
The outcome of the course is to establish a long-term relationship with the suppliers thru win-win negotiation.
OUTLINE:
- Negotiation Definition
- Hallmarks of Successful Negotiation
- Planning the Negotiation
- Phases in Negotiation
- Tactics in Effective Negotiation
- Communication in Negotiation
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